NCSA Home
Contact Us | Intranet | Search

User Information Home
Compute Resources
Software
Data
Security
Allocations
Consulting
Training
Strategic Applications Program

NCSA's Help Desk is available 24 hours a day, seven days a week, 365 days a year:
help.ncsa.uiuc.edu
217-244-0710
help@ncsa.uiuc.edu

NCSA Certificate FAQ


On which NCSA production machines is the certificate software installed?

Nickname NCSA Login Name Teragrid Login Name
Abe abe.ncsa.uiuc.edu login-abe.ncsa.teragrid.org
Cobalt cobalt.ncsa.uiuc.edu login-co.ncsa.teragrid.org
Mercury   tg-login.ncsa.teragrid.org
or
login-hg.ncsa.teragrid.org

I had to fax a copy of my institutional ID to get an Alliance certificate. What is the new fax number?

There is no new fax number. You do not have to fax anything to receive a certificate from the NCSA CA. Your NCSA Kerberos password is what verifies who you are.

I forgot my passphrase. What do I do?

Just run ncsa-cert-request with the -force option. This will revoke the current certificate and request a new one overwriting the current certificate files.

My certificate has expired. How do I renew it?

Just run ncsa-cert-request with the -force option. This tells it to overwrite the current certificate files.

How am I affected by the closing of the Alliance CA?

If you have a certificate from the Alliance CA, you can continue using it until it expires or the remote machine no longer accepts certificates issued by the Alliance CA. NCSA will accept Alliance certificates until they expire.

When your Alliance certificate expires, you'll need to get one from the NCSA CA. The request software on the NCSA machines will automatically use the new NCSA CA. If you do not have an NCSA Kerberos password, you'll need to find another CA from which to get a certificate. Check with the admins of the remote machines to which you want to use a certificate to authenticate to see what certificates they will accept.

If you are running grid services on your machine, you'll need to get the new NCSA CA certificate and install it on your machine in order to accept NCSA user certificates.