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NCSA's Help Desk is available 24 hours a day, seven days a week, 365 days a year:
help.ncsa.uiuc.edu
217-244-0710
help@ncsa.uiuc.edu

File Disclosure Process

If you are an NCSA user and you want to request access to files not owned by yourself, whether it's because someone has left NCSA or passed away, here are the steps you need to take.

Since NCSA is a part of the University of Illinios, NCSA has to abide by the rules and guidelines the University sets. In the Policy On Appropriate Use Of Computers And Network Systems document, section 6.3, it states the process for requesting disclosure of contents of messages and files. If you want to request access to files you need to write up a request which contains:

  • The files you are needing access to,
  • who owns these files,
  • and the reason for why you need access to the files.
This request needs to also be approved by your supervisor or principal investigator. This then needs to be mailed to allocations@ncsa.uiuc.edu. The Allocations group will then take the needed steps to determine whether or not to grant access to those files.

Disclosure Steps for determining file access for Security and Allocations staff. (Requires authenticated access.)